ISO/TS 16949

Gentex is ISO/TS 16949 certified.

ISO/TS 16949 is the globally recognized quality management standard for the automotive industry that provides a framework for achieving best practices with regards to the design and manufacture of products for the automotive supply chain.

“To be our customers’ reference point for quality and service.
Quality is Gentex’s highest priority.”

 

Gentex is committed to maintaining its leadership role in the automotive industry through innovative technology and superior products and services. We work to promote a safe and professional work environment for all team members, and continually strive for complete customer satisfaction. We enable and encourage our employees to contribute by emphasizing their value and entrepreneurship, and allow for open, honest communication. Our team understands that a culture of continuous improvement and proactive problem solving focuses on finding the true root cause of problems, takes into account the existing best practices, allocates the right resources needed to improve the process, and finds and implements robust solutions.

Whether building new partnerships or growing our existing relationships, Gentex strives to be a leader in our community and industry. We constantly monitor, measure and work to improve the performance of our Quality Management System, and establish and review quality objectives to help communicate an organizational direction that keeps us on the leading edge.

The Gentex Quality Policy: “To be our customers’ reference point for quality and service. Quality is Gentex’s highest priority,” is posted prominently at various locations throughout the facilities and reviewed with relevant Gentex personnel and interested parties.