Product Support Request

We apologize for any inconvenience you are experiencing with your Gentex product. Please complete and submit this form and a response will be sent to you shortly. Filling out this form is the best way for Gentex to assist you in resolving your concern. If, after you have filled out the form, you would like to speak to a product support representative, please call 1-877-475-1777.

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The serial number can be found on the back of the case on all inside rearview mirrors. It will consist of 8 digits.
Common Serial Number Locations
Inside rearview mirrors will begin with 905. Outside mirrors will begin with 925 or 930. This number will be 7 digits. Please include all zeros.
Common Part Number Locations